FAQ

FAQ

How do I learn about current job openings?

Goodwill lists all of our current openings on our goodwillsewcareers.com website. Click on the Careers Opportunities page. Please do not send a resume or cover letter to the Human Resources Department.

Can I apply for more than one position?

You may apply for as many positions as you would like. Once you have established a profile and completed the application, you need only to log in and attach your application to the position of interest.

Is there a minimum age to apply for jobs?

Candidates for our Retail division must be 16 years or older. For all other divisions, candidates must be at least 18 years old.

I would like to submit my resume. Where can I send it?

We encourage candidates to upload their resume with their online application. Resumes will not be accepted in place of the completed application.

Do I have to apply for a specific position?

Yes, we do require that you apply for a specific, posted position. You can access our job openings by clicking on the Career Opportunities page.

What if I submit a resume listing “open” or “any” with regard to positions?

While we are pleased that you are interested in potential job opportunities with Goodwill, we do require that you apply online for a specific, posted position. You can access our job openings by clicking on the Career Opportunities page.

What if I do not have an email account?

An email address is required to apply with Goodwill. This will be your unique username and also how you will receive correspondence about your application and future openings.

I am having trouble applying online. What do “validation errors” mean?

Your profile page establishes your account and must be complete before you can begin the application. Blanks with a red asterisk (*) next to them must be typed in for the page to be accepted. If the profile page will not submit, scroll to the top of the page. The missing information will be displayed in bold red letters.  

When you initially create your profile, your first name, last name, email and phone number will be required., noted by a red asterisk (*). Once you select an opportunity to apply for, there will be additional required fields throughout the application, also noted with a red asterisk. If the application does not submit, any missed required fields will turn red and will also be listed at the bottom of the page.

Common issues:
Username: Your username will be unique to your email address. If the system tells you an account with that email already exists, please click "Create./Reset your password."
Password: You must meet the requirements of:

• 8 characters or more
• 1 lowercase character
• 1 uppercase character
• 1 number
• 1 symbol

Confirmation password: Must match the initial password you entered, and it is case sensitive.

I forgot my username and password. How do I reactivate my application?

You can reset your password by clicking "Create/Reset your password." Enter the email associated with your profile. You will then receive an email with a link to reset your password.

I have finished the online application. How do I know that my application was received?

A confirmation message will appear immediately on screen and an email confirmation will also be sent.

I completed an application. When can I expect a call?

Unfortunately, due to the large volume of applications received by Goodwill, we cannot respond individually to everyone. Candidates should receive a confirmation response notifying them that their application has been received. Select candidates will be contacted within two to three weeks to discuss interview possibilities. You can check the status of your application at any time by logging into your profile, click on "My Presence" at the top of the page, and then click on the "Applications" tab.

Does Goodwill offer a benefits package?

Most full-time employees are eligible for benefits. Goodwill offers a comprehensive benefits plan designed to meet the needs of our employees. For more information, please visit the Rewards page listed on this website.

 

What if I need an accommodation?

Goodwill Industries of Southeastern Wisconsin, Inc. is committed to helping individuals with disabilities participate in the workforce and ensuring equal employment opportunity with our hiring process. If you are an individual with disability who requires a reasonable accommodation to complete the application, please email careers@goodwillsew.com or call 414-847-4131 for assistance.